One of the impacts of the pandemic has been to accelerate investments in advanced technologies. These include the so-called disruptive technologies of artificial intelligence and machine learning. As the number of organizations embracing digital transformation grows, many are automating office processes in order to speed time to market, boost revenue, and improve the overall customer experience. In this course, we will review pertinent AI topics, such as:

• The top benefits from investments in AI and ML
• Why challenging times call for creative solutions
• The impact of AI and ML on supply chain optimization
• How successful AI implementations can affect the bottom line
• Using AI investments to boost competitive advantage
• The growing focus on predictive analytics
• The business processes that can most benefit from AI and ML technologies
• The need to place focus on measurable success
• How the AI experience will be different for every organization

Content for this course was developed by David Weldon. David is a technology and business journalist in the Boston area. Contact him at dweldon646@comcast.net.